Social Distancing Queuing System for Stadiums

Our Social Distancing Queuing System is now available for stadiums.

The ZND system improves two areas vital to social distancing in queues;

  • Compliance – social distancing required the participation of customers. Businesses need as many people to adhere to the guidelines as possible.
  • Experience – anxiety around social situations, such as queuing, is very high. Anxiety can keep customers away, and bad experiences can mean that those that do visit don’t return.

The public are aware that they must adhere to social distancing but old habits die hard, and many routinely break social distancing guidelines without realising. Not only does this put the public at risk and increase the possibility of future lockdowns, it also contributes to the already considerable anxiety many people have around queuing at present.

Improve Customer Compliance

Floor markings alone can be effective, but human instinct is to observe surroundings and not the floor. The ZND system uses banners on the barriers themselves to indicate where a user needs to stand. These barriers flank those in the queue, making it far more noticable where they need to stand. The standing points are situated in the middle of the barriers, in effect making the barrier a marker of personal space.

Improve Customer Experience

Social distancing has been a cause for heightened anxiety around queuing. Reducing anxiety is key to improving customer experience and thereby getting customers to return. Every element of the queuing system works to dispell this anxiety.

All barriers have social distancing guideline banners, indicating that social distancing is in place. The professional presentation and organised queuing system further reassures customers that measures are in place that will protect them.

Finally, the experience within the queue aims to be pleasant, with users adhering to the guidelines and customers progressing through the system without issue.

 

ZND’s Social Distancing Queuing System is available now. Contact our team to discuss your requirements on 01709 521100 or request a call back here.

Official guidelines on social distancing queue management can be found here.